Support · FAQ

Your questions, answered.

Everything you want to know about the product, the science behind it, and getting started.

01

The Product

What flavors does Nuvora come in?

Nuvora currently comes in three flavors: Honey Crisp, Lemon Lime, and Sky Berry. Each is available in bundles of 6, or you can try them all in a Variety Pack before committing to one.

Is Nuvora completely sugar-free?

Practically. Nuvora is sweetened with stevia and real fruit, with zero added sugar and zero artificial sweeteners. Lemon Lime and Sky Berry bottles have 0g of sugar, while Honey Crisp bottles have 1g of sugar from pure apple juice.

Is Nuvora gluten-free and dairy-free?

Yes to both. Nuvora contains no gluten, dairy, or soy. Our hydrolyzed collagen is bovine-sourced, so it is not vegan, but it is paleo-friendly.

How many calories are in each serving?

Calories vary slightly by flavor, ranging from 70 to 85 calories per serving, coming almost entirely from the collagen protein. There are no added fats, fillers, or empty carbohydrates.

02

The Science

What is hydrolyzed collagen and why does it matter?

Hydrolyzed collagen is collagen protein that has been broken down into smaller peptides, making it far easier for your body to absorb than whole collagen. Collagen is the most abundant protein in the body, forming the structure of your skin, joints, tendons, and connective tissue.

Most modern diets are low in it. Nuvora delivers 15g per serving, which puts you in the range studied in clinical research on skin elasticity and joint support.

Why are electrolytes included, and which ones?

Hydration is more than water intake. Electrolytes help your cells actually absorb and retain fluid at the cellular level. Each serving contains 1,500mg of a sodium, potassium, magnesium, and chloride blend. These are the electrolytes most commonly depleted through daily activity and sweat.

When will I notice a difference?

It depends on what you're looking for. Electrolytes work right away, so improved hydration and energy can be felt within the first few servings, especially around workouts.

Collagen works over time. Most research points to 6 to 8 weeks of consistent daily use before feeling the improvements in joint comfort and skin elasticity.

Can I drink Nuvora if I don't work out regularly?

Absolutely. Collagen and electrolytes support everyday physiology, not just athletic performance. Whether you're at a desk, on your feet all day, or trying to stay better hydrated, Nuvora is great for daily use across all activity levels.

The good news is we chose to make our drink in a resealable bottle, so you can rest easy knowing there's no rush to finish your bottle.

03

Orders & Shipping

When will pre-orders ship?

We've run into several large unexpected delays — we're just as eager to ship as you are to receive. Expect to start receiving pre-orders by July. We thank you for your patience and support as we grow.

How does the subscribe and save work?

Subscribe to any product and save 10% on every order. You choose your delivery cadence — monthly is the most common — and we ship automatically on your selected schedule. You can pause, skip, or cancel at any time from your account with no fees or commitments.

Can I pause or cancel my subscription anytime?

Yes, at any time. Log into your account and manage your subscription from the dashboard. There are no cancellation fees, no minimum order requirement, and no lock-in periods.

How quickly will my order ship?

Orders typically ship within 1 to 2 business days. You'll receive a tracking link by email as soon as your package leaves our facility.

Do you ship outside the US?

We currently ship within the contiguous United States. International shipping is something we are actively working toward. Sign up for the journal to be among the first to hear when that changes.

What is your return policy?

If you are not satisfied with your first order, contact us within 30 days and we will make it right. We stand behind the product and want you to feel good about the purchase before you commit to a subscription.

04

Getting Started

When is the best time to drink it?

Whenever it fits your routine. Morning is the most popular choice since you wake up in a mild state of dehydration. Others prefer it mid-afternoon or around a workout. Consistency matters more than timing, so build it into whatever part of your day you will actually stick to.

Is one serving a day enough?

For most people, yes. The 15g of collagen per serving is in line with the dosages used in clinical research. Some customers with particularly active lifestyles or specific joint concerns may choose to double up, but one serving daily is the baseline we designed around.

Is Nuvora safe during pregnancy or breastfeeding?

We recommend double-checking with your healthcare provider before adding any supplement to your routine during pregnancy or breastfeeding. While the ingredients in Nuvora are generally safe, everyone has unique situations, and we aren't in a position to give medical guidance.

Can I request Nuvora at my local store?

Yes! Email us at jlindholm@drinknuvora.com with your store's information, and we'll reach out to them about carrying Nuvora.

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